Sr Customer Service Agent I

The primary focus of this position is to process high volumes of all inbound transactions into the Customer Service Department including order requests and general inquiries submitted via phone, fax, e-mail or web while always demonstrating consistently error-free work. This position requires greater decision-making skills in resolving customer problems, communicating issues, and maintaining customer data in the Order Entry and Order Processing systems. Nalco Water Customer Service associates are the first point of contact for our internal and external customers.

What’s in it For You: