Sr. Deskside Technician

The primary responsibility of the Technical Services Support Analyst is to provide technical support and oversight of a luxury brand's Premier Retail Landmark location. This includes the delivery of new technologies in partnership with outside partners to support organization growth, as well as support of existing technology unique to the location.

The analyst will also be responsible for providing support service delivery which includes incident, problem, and change management to facilitate project and support initiatives. 

The technology covered is broad, however the analyst will focus on support of Point of Sale and Automated inventory solutions therefore the candidate needs to have a solid technical background and must be able to quickly adapt to new environments and technologies through collaboration with regional IT teams as well as local operations. The role will drive internal autonomy for support of these technologies, and therefor...