Sr. FinOps Analyst, Digital and Emerging Collections

GAR (Global Accts Rec) is looking for a proactive, customer and detail-oriented Collections Analyst whose main responsibility will be to handle inbound & make outbound calls to resolve accounts receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon’s customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and earn trust with our customers to facilitate timely payment.

•Understanding of Accounts Receivables process.
• Should be flexible for Night Shift.
• The role requires to work from office 5 days weekly.
• Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio.
• Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, unc...