Sr. Operational Excellence Consultant

Company 81 - Manulife Data Services Inc.

Quezon City, Metro Manila, Philippines Full time June 06, 2026

Opportunity Description

TheSr. Operational Excellence Consultantwill focus on top-down, cross-functional and may require Onshore-Offshore collaborative initiatives.

Position Responsibilities:

Project / Service Delivery

Responsible for executing the tasks assigned by the project manager which generally entail:

Conducting process discovery & walkthrough sessions for operational and/or support processes

Gathering adequate information and data to support the project objectives

Validating information and data used for developing project deliverables

Identifying process and/or performance gaps and opportunities

Quantifying impact of process gaps and/or performance misses and continuous improvement opportunities

Developing project deliverables such as process maps, policy, processes and procedures documentation,data analysis, charts, management readout, etc.

Supporting the business process owners in deploying the agreed r...

Full time Business Operations Specialists

Submit your application for Sr. Operational Excellence Consultant at Company 81 - Manulife Data Services Inc.

Location Quezon City, Metro Manila

Country Philippines

Type Full time

Category Business Operations Specialists

Posted June 06, 2026

Deadline July 16, 2026