Sr. Service Engineer(Located in Bangalore, India)

Purpose of this Position

1.Maintain good relationship with customer by providing pre-sales and post-sales technical support to Key Accounts & Preferred Account (KA &PA).

2.Provide technical consulting and problem solving.

3.Support PoC, FAT and product testing

4.Provide technical training and on-site seminars to customers

5. Support additional task required by supervisor to achieve strategic objectives

Major Areas of Responsibility

1. Work closely with the CSM/RSM/BDM/KAM to provide technical support & solutions for KA & PA –

– To answer request for proposal

– To resolve customer’s applications via technical expertise.

– To obtain customer satisfaction.

2. Project support in Pre-sales stage

 – Tender Document study and analysis.

– To propose suitable solutions, exec...