Sr. Specialist Workforce Operations & Experience

As the Sr. Specialist Store Staff Management, you will design and scale a high-performing store staffing model for both in-house and 3PL teams. You will drive vendor governance, compliance, and cost optimization, while managing onboarding, retention, and fraud prevention. Partnering across regions, you will ensure operational readiness and sustainable growth across all darkstore and warehouse locations.

Workforce Planning & Strategy

• Build and scale a reliable, high-performing store staffing model for in-house and 3PL personnel at an efficient cost.

• Manage end-to-end lifecycle operations, including store staff onboarding, training, offboarding, and attrition management.

• Support regional expansion and scaling plans by ensuring workforce models remain operationally sustainable, commercially efficient, and execution-ready.

• Drive continuous improvement initiatives across workforce...