Sr Tech Customer Success Analyst

Sr Tech Customer Success Analyst

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every stage of the drug development and commercialization continuum to help them navigate complexity, anticipate change, and accelerate progress.

Job Responsibilities

• Provide analysis and insight to operational and business development teams to support the use of Syneos technology solutions across multiple business units.
• Identify and share emerging customer needs to ensure alignment of current solutions to those needs.
• Support the implementation of technology‑product driven strategies to drive business growth and operational excellence.
• Build and maintain relationships with internal technology product users and external customers to facilitate product‑driven value.
• Analyze market trends and customer feedback to inform strategic...