Sr. UX Researcher, Amazon Device Sales & Customer Experience

Description
Application deadline: Jun 9, 2026

About the role

The Amazon Devices central research team seeks a Sr. User Researcher to help us understand how customers discover, learn about, and purchase Amazon Devices. You will influence the design of new features and programs that shape the customer shopping experience on web and mobile.
We seek someone who balances systems thinking with speed — uncovering customer needs and translating them into actionable insights that inform product vision. Our product, marketing, and engineering partners are eager to act on the research you produce.

About You

You have a deep understanding of user research methods and best practices that enable you to work with minimal direction and deliver high-quality outputs. When it comes to designing and executing studies, you take a nimble, creative, and pragmatic approach. You leverage AI to assist in your work and you're interested in pushing the boundaries of agile ...