Staff Systems Analyst, Sales Tech & Process: TurboTax Assisted

**Overview**

We are seeking a highly motivated and experienced Staff Systems Analyst to serve as the critical technical and process expert for the TurboTax Assisted Sales organization. This high-impact role is the bridge between Sales Leadership, Sales Enablement, and Product Management, ensuring our sales technology stack is optimized for velocity and efficiency.


This position reports directly to the Sales and Field Enablement Leader within the Marketing Strategy team, guaranteeing that technical development is aligned with strategic sales goals.


You will manage the end-to-end sales workflow in Salesforce, driving the implementation of key systems (HVS, Tasks, Routing) and supporting strategic integrations with our full tech stack, including Calendaring and Conversational AI tools like Cresta. This role is focused entirely on accelerating the Concierge team's MQL -> SQL conversion rate and identifying scalable process improvements.


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