PURPOSE & IMPACT ON ORGANIZATION:
Contributes to meeting or exceeding store sales and KPI targets by:
Building an emotional connection with customers and living the Brand ValuesServing and selling to customers and conscientiously executing store operationsUsing his/her expertise and experience to provide feedback and support to selected team members KEY RESPONSIBILITIES:
Is aware of store targets and actively works to meet or exceed these by using all the resources available inside and outside of the storeIdentifies improvement opportunities and communicates suggestions to store management to drive commercial successIs a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service modelShares his/her customer service experience and trains selected team members to fine-tune thei...