State Service Center Manager

We’re Hiring – Service Centre Manager | Karnataka

Join the Vivo Karnataka team and lead after-sales service operations across the state. We are looking for a dynamic and experienced professional who can drive operational excellence, customer satisfaction, and service quality across all Vivo service centres in Karnataka.

Location: Bangalore, Karnataka

Position: Full-Time

Key Responsibilities:

• Manage end-to-end service centre operations across Karnataka

• Drive customer satisfaction and service excellence

• Lead, train, and mentor service centre teams

• Monitor KPIs and improve operational performance

• Coordinate with Product, Sales, and Operations teams

• Handle repairs, returns, exchanges, and customer escalations

Preferred Experience:

✔ 5–10 years in Service Centre Management

✔ Mobile Phones / Consumer Electronics / Telecom industry exper...