Position Overview
Ensure a consistent memorable customer shopping experience by providing the highest level of service to guests and support the sales team as well as other back of house partners.
Essential Duties & Responsibilities
Assist in all guest service areas as called upon – Call Center, Guest Kitchen, Sales Floor, Concierge & Administration. Responsible for creating an “ultimate experience” for every guest by providing exceptional customer service and supporting front and certain back of house functions. Greet every client and assist them in their individual shopping needs, i.e. offering a beverage, guiding to the appropriate department or sales professional, etc. Maintain a welcoming environment that generates customer traffic and builds loyalty by exceeding customer expectations. Locate products for customers, complete transfers and charge sends from other stores as needed. Partner with Operations Associates when necess...