Strategic AI SaaS Customer Success Lead

Webot Singapore is seeking a Senior Customer Success Specialist to lead strategic account management for our AI Integration Platform. You will serve as the primary contact for Enterprise clients, ensuring successful onboarding, technical troubleshooting, and relationship management. Candidates must have at least 5 years of experience in a SaaS-based environment, strong communication skills, and a solid understanding of the AI landscape. The position requires managing high-touch accounts and synthesizing customer feedback into actionable insights.
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