Strategic Collections Specialist: Payments & Negotiations

A financial services company located in Cebu City seeks a Collections Agent to manage outbound collection calls and handle payment queries. The ideal candidate should have 1–3 years of experience in collections or customer service and possesses strong verbal communication and negotiation skills. The role requires maintaining customer account accuracy and meeting call KPIs in a fast-paced environment. Join a supportive team that prioritizes professionalism and customer care.
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