Strategic CSM for Growth & Renewals — Remote

A prominent tech company is seeking a Customer Success Manager to manage client relationships, drive product adoption, and ensure renewals. The ideal candidate has 2–3 years of experience in customer success or account management, proficiency with CRM and customer success platforms, and strong presentation skills. This position offers a full-time remote role during U.S. client business hours. You will be responsible for onboarding clients, managing a portfolio, and identifying upsell opportunities to maintain growth and retention.