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Strategic Customer Success Manager

PagerDuty

london, england, United-Kingdom Full-time June 05, 2026
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Opportunity Description

Requirements

  • Experienced professional with 10-15 years relevant industry expertise
  • Strong consulting skills and proven results working as a trusted advisor to drive business value for customers
  • Ability to drive effective and influencing conversations at the C-level; facilitation of difficult discussions and adept at handling objections
  • Experience building Business value ROI models
  • Thrive in a collaborative fast pace environment and as a part of a results oriented team
  • Working knowledge in a SaaS business model
  • Strong knowledge of PagerDuty product and platform features and capabilities is highly desired
  • Good understanding of IT enterprise architecture, DevOps principles and modern IT monitoring is strongly preferred
  • Worked in a DevOps environment or with a company going through a transition to DevOps
  • We encourage you to submit your resume even if you don't meet every requirem...
Full-time Management & Operations

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