Strategic Global Customer Success Lead

Digital Realty in Zürich is seeking a Customer Success Manager to lead the customer lifecycle for strategic accounts, ensuring exceptional service and handling escalations effectively. You’ll engage with customers and internal teams to drive operational excellence and improve customer trust.

The ideal candidate has a strong background in managing complex customer accounts within data centers or related IT fields, along with excellent communication skills and teamwork abilities. This role offers opportunities for personal development in a supportive and fast-growing environment.