Strategic Program Director at Serco Canada

Lead operations as Serco Canada's Program Director at 5 Wing Goose Bay. Oversee performance, profitability, and compliance while ensuring excellence in military support services.
Reporting as a senior executive, the Program Director is responsible for comprehensive operational leadership across Air Operations and logistical services. This role requires a commitment to customer satisfaction and contractual success, with a strong focus on financial management and strategic alignment. The Program Director will ensure programs meet established KPIs while fostering a high-performance leadership culture within the team.
Key Responsibilities:
• Provide integrated leadership across all contracted services
• Maintain accountability for contract performance and customer satisfaction
• Serve as the accountable executive for program financial performance
• Develop, manage, and execute annual operating budgets
• Proactively assess and mitigate enterprise-level risks
Requirem...