Strategic Senior Customer Success Lead – Revenue & Renewals

Lancom Technology in Auckland is seeking a Senior Customer Success Manager to drive proactive, revenue-generating relationships with key customers. This strategic role requires a leader who can shape customer roadmaps and ensure valued renewals and growth outcomes.

The ideal candidate will have over 5 years of experience in senior customer success or strategic account management, along with strong business acumen. This role also supports flexible hybrid working, providing a collaborative culture focused on continuous improvement.