Strategic WFM & Vendor Operations Scheduler

foodpanda is seeking a Workforce Management Planner to develop and optimize agent schedules based on forecasted demand. This role requires 3-4 years of experience in a contact center environment, ideally in e-commerce or tech.

The ideal candidate will possess strong analytical skills, proficiency in Google Suite and Microsoft Office, and the ability to excel in a fast-paced environment. Communication skills in English are essential for liaising with various stakeholders.