Student Accounts Manager

The Student Accounts Manager oversees the daily operations of the Student Accounts Office, serving as the operational lead for staff supervision, workflow coordination, and student account administration. This role ensures accurate, efficient, and student-centered services while supporting compliance, resolving complex account matters, and collaborating with campus partners to promote student success and effective business operations.

What You’ll Do

+ Lead and support Student Accounts staff by coordinating daily operations, monitoring performance, and fostering a collaborative, service-oriented team culture

+ Oversee student account functions including billing, payments, refunds, receivables, payment plans, third-party billing, and collection activities

+ Serve as the primary escalation point for complex student and parent account concerns, ensuring timely and professional resolution

+ Review account discrepancies, reconciliations, b...