Student Journey & Membership Coordinator

About the job Student Journey & Membership Coordinator

Platinum Outsourcing is one of Australia's fastest growing companies, we are a co sourcing BPO – operating out of both the Philippines and Indonesia. We are a fast growing scale-up, opening our first offices in the Philippines only 4.5 years ago, currently a global team of 250, we have plans to expand to 500+ employees over the next 3 years.

Our client is a leading Australian education platform and online school dedicated to transforming the way their students approach the financial markets.

The role will help create a high-touch, premium experience where students feel supported, informed, and connected at every stage of their journey — without losing the structure and operational discipline required to scale properly.

Purpose of the role is to lead and deliver a premium student and membership experience across onboarding, active study, Academy participation, and ongoing support.

This...