Student Success Coordinator

About the Role: The Student Success Coordinator will be the first point of contact for students aspiring to study abroad. The role focuses on lead engagement, student profiling, and pipeline coordination — ensuring every serious enquiry is assessed, shortlisted, and seamlessly handed. This is a people-facing, process-driven role that sits at the core of our student acquisition engine. It demands strong communication, high responsiveness, and an organised mindset. What You Will Do: * Respond to inbound leads and initiate a structured profiling conversation via call or WhatsApp. * Conduct brief qualification to understand the student's destination intent, academic background, intake timeline, and financial readiness. * Shortlist suitable universities and programs based on the student's profile, and prepare a concise summary for the senior counselor ahead of the discovery call. * Schedule and confirm discovery call slots between qualified students and the senior counselor; manage reminder...