Opportunity Description
About the Position
Meridian University is seeking an experienced operations professional to lead student success at the operational level. This role is responsible for the systems, workflows, and direct interventions that determine whether students progress, successfully meet program requirements, and have a positive experience throughout their time at Meridian — from their first point of contact with advising through fieldwork completion and degree conferral.
The right candidate thinks in terms of case quality, satisfaction outcomes, milestone velocity, and longitudinal student health — and builds the infrastructure to track and improve all of it. They bring the rigor of a high-growth environment and the judgment to apply it in an academic context.
Key Responsibilities Student Success Operations
+ Own the day-to-day operational infrastructure that supports student progression — advising workflows, case management, escalation routing, and resoluti...
Meridian University is seeking an experienced operations professional to lead student success at the operational level. This role is responsible for the systems, workflows, and direct interventions that determine whether students progress, successfully meet program requirements, and have a positive experience throughout their time at Meridian — from their first point of contact with advising through fieldwork completion and degree conferral.
The right candidate thinks in terms of case quality, satisfaction outcomes, milestone velocity, and longitudinal student health — and builds the infrastructure to track and improve all of it. They bring the rigor of a high-growth environment and the judgment to apply it in an academic context.
Key Responsibilities Student Success Operations
+ Own the day-to-day operational infrastructure that supports student progression — advising workflows, case management, escalation routing, and resoluti...
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