Student Support Coordinator

Job Description: Student Support Coordinator

Location: Stratford and Woolwich, London

Role Type: Full-time, Permanent

Role Overview

The Student Support Coordinator at SCCD Training will provide comprehensive support to our learners throughout their training journey. Acting as a primary point of contact, you will ensure students are engaged, motivated, and have access to all necessary resources to successfully complete their programs.

Key Responsibilities

• Serve as the first point of contact for student queries, providing guidance and timely support.
• Monitor student attendance, progress, and wellbeing, addressing any concerns promptly.
• Coordinate with academic and placement teams to facilitate smooth learner experiences.
• Develop and implement intervention plans to support students facing challenges.
• Maintain accurate records of student interactions and support activities in the CRM system.
• Organize ...