Opportunity Description
Supervisor / Assistant SupervisorJob Description Service
To ensure guest needs/expectations are met or exceeded by providing efficient and professional service To lead by example, by demonstrating exemplary professionalism To resolve any potential service failure issues To liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation To perform duties in the best interests of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
Management
To maintain high standards in Customer Service through direct supervision To ensure that all SOPs are adhered to and carried out in detail To recommend improvements to the Manager or Management where appropriate To conduct roll calls after reading the Daily Log Book or after given instructions by his/her superior To attend to guests’ needs and complai...
Management
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