Supervisor: Credit Control & Client Services

Duties and Responsibilities

• Effectively manage the credit control department within the region


• Effectively manage and oversee the allocated debtor’s book


• Ensure that work is evenly distributed to the Credit Control and Client Services departments


• Supervise, guide and provide direction to the Credit Control and Client Services Teams


• Conduct Performance management, coaching and training of the Credit Control and Client Service departments


• To effectively implement the credit control policy at regional level and ensure full compliance


• Ensure that collections targets are achieved through telephone debt collection


• Liaise with the Regional Secretary, Manager Credit Control and Regional Chief Agent , Returns department and the Legal department as required


• Effectively execute instructions from the Regional Secretary 


• Provide Feedback to Regiona...