Description
This role will have responsibility and leadership over the OptiFreight's billing services. Billing Services is responsible for allocation of freight charges based on customer needs, accuracy checks before invoicing and invoice problem resolution.
Accountabilities
Lead Analysts positively through change and create a culture of empowerment and supports the needs of our business partners and customers.Own optimizing processes, automating where possible, and attracting, retaining and developing excellent talent to best serve our customers and business.Keeping and maintaining visibility on where things are in value stream.Driving excellent performance, root cause problem solving and process improvement.Hold Analysts accountable for the work they produce; timely and accurate review of analyst’s research results including feedback and training, as neededWork cross functionally with other are...