Supervisor: Direct Marketing

Coach team to achieve business targets

• Ensure that department/individual targets are achieved through new business and existing customer sales.
• Develop strategies that assist telemarketers to achieve daily, monthly, yearly targets.
• To successfully train and develop new Telemarketers to sell AVBOB insurance products.
• Coach and train existing Telemarketing consultants in line with changing markets on Sales Process Techniques to achieve daily, monthly and annual targets.

Manage team operations

• People management (manage team morale, attendance, work schedules, resource capacity, and ensure team engagement).
• General office administration and management of daily team operations.
• Track individual and department performance, provide analysis and identify areas of improvement/ remedial actions.
• Management of performance feedback and reviews.
• Contribute to lead generation s...