Supervisor, Patient Care

Location: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk‑in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.

With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Nature and Scope

The Supervisor, Patient Care Specialty is responsible for overseeing the day‑to‑day operations for the PCS team. These tasks include, but are not limited to: overseeing the program case load, handling escalations, coaching and mentoring direct reports on customer service, reimbursement, training/services coordin...