Supervisory Medical Support Assistant

Summary *NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. This position serves as a Supervisory Medical Support Assistant for the Glendale VA Health Care System. The Supervisory Medical Support Assistant (SMSA) monitors and makes work assignments, evaluates performance, resolves daily workplace issues and maintains efficient workflow. Responsibilities Duties for the Supervisory Medical Support Assistant include but are not limited to: Full responsibility for supervising at least one subordinate MSA team leader, supervisor or equivalent administrative patient support staff in the facility. Evaluating the work of subordinate staff. Resolving complex problems to ensure patient services are met. Evaluating new products, equipment and systems to make recommendations for improved operations. Identifying educational or training needs. Making final decisions on hiring selections. Evaluating performance, and taking dis...