Supply Chain Order Management Manager (RLC-Asia)

The Supply Chain Order Management Manager leads the end-to-end order management process, ensuring accurate, timely, and cost-effective fulfillment of customer orders. This role acts as a key interface between Sales, Planning, Manufacturing, Logistics, and Customer Service to ensure customer commitments are met.

• Own RLC-Asia Order Process and Delivery activities, from order validation through fulfillment and ensure on-time delivery performance.
• Manage and handle order holds, backorders, allocation constraints, and delivery issues.
• Establish and monitor order fulfillment KPIs (On-time Delivery, backlog, etc.).

• Partner with Sales, Demand Planning, Supply Planning, Warehouse, and Transportation teams on RLC Order related matters.
• Act as escalation point for customer delivery issues and business-critical shipments.
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