Opportunity Description
Hospitality Technology Company offering an integrated cloud-based PMS system based in Somerset West is currently recruiting for a Support Consultant.
As a Hospitality Support Consultant, you will provide first-line telephone and email support, troubleshoot and document client issues, assist with training and product implementation, and coordinate software upgrades and maintenance.
Duties:
Answer client queries received via telephone, email, or chat with empathy, professionalism and as accurately as possible.
Actively listen to the client and ask in-depth questions to identify the root cause of the problem.
Assist with the support group email box to help with capacity.
Use internal systems, bes...
As a Hospitality Support Consultant, you will provide first-line telephone and email support, troubleshoot and document client issues, assist with training and product implementation, and coordinate software upgrades and maintenance.
Duties:
Answer client queries received via telephone, email, or chat with empathy, professionalism and as accurately as possible.
Actively listen to the client and ask in-depth questions to identify the root cause of the problem.
Assist with the support group email box to help with capacity.
Use internal systems, bes...
Ready to Apply?
Submit your application for Support Consultant at Phoenix Recruitment
Apply for this Position