Support & Content Moderator (Pittsburgh)

About Bindr

Bindr is a dating and community app built for the LGBTQIA+ community, with a thriving user base of 400,000+ members. We care deeply about giving our users a safe, welcoming, and well-supported experience — and that starts with great customer support.

The Role

We're looking for a part-time Customer Support Specialist to help maintain the support systems we already have in place. This is primarily a maintenance role: responding to user inquiries, working through tickets, and keeping our help resources up to date using Zendesk. The workflows are already established — we need a reliable, friendly person to keep them running smoothly.

This is a great opportunity for an internship, or for someone looking to break into customer-facing / customer success work and build hands-on experience.

What You'll Do

• Respond to user inquiries and resolve tickets thro...