Opportunity Description
Job#: 3036704
Job Description:
JOB DESCRIPTION
Title- Support Engineer
Location: Remote
Pay: 25-30 hourly
Hours Midnight-8am
THIS IS A 3RD SHIFT POSITION, MONDAY–FRIDAY: NIGHTS (MIDNIGHT – 8AM), ROTATING WEEKENDS AND HOLIDAYS
GENERAL FUNCTION:
Responsible for monitoring and supporting mainframe, open systems, and server backup production schedules and workflow processes. Provides troubleshooting support and problem remediation, including escalation to ensure Service Level Agreements (SLAs) are maintained. Assists with the deployment of new software to various test and production environments.
Maintains accountability for identifying, assessing, managing, monitoring, and reporting risks of all types by following established policies and procedures.
ESSENTIAL DUTIES & RESPONSIBILITIES:
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