Support Engineer, SAP FICO

Position Summary

The Support Engineer, SAP FI/CO & S/4HANA Financials will provide remote-based support for mission‑critical SAP applications as part of the global customer‑support team.

Essential Duties & Responsibilities

• Research, troubleshoot, and support SAP finance applications for global clients.
• Diagnose issues using ABAP debugging, develop, test, package and deliver fixes.
• Work closely with customers daily to understand their needs and deliver high‑quality service.
• Support client customizations and share implementation best‑practice advice.
• Create scripts to identify, analyze and correct data issues.
• Manage key accounts as a technical/functional advisor.
• Provide hands‑on assistance using proprietary tools in a test environment or via remote connectivity.
• Work flexible hours, including evenings, weekends, and holidays, as the organization runs 24/7/365.
• Collaborate with vi...