Opportunity Description
Our client, an international company based in Geneva, is looking for an IT Support / Infrastructure Engineer to strengthen its local IT team.
In a dynamic and collaborative environment, you will act as a key point of contact for end users while actively contributing to infrastructure support and local IT projects.
Your Responsibilities
- Provide onsite IT support to end users (hardware, software, collaboration tools, mobility, meeting room technologies, etc.)
- Manage and resolve Level 1 and Level 2 technical incidents
- Participate in the deployment and follow-up of local and global IT projects
- Support users in the adoption of digital tools and deliver user training when required
- Ensure an excellent user experience and maintain a high level of service quality
- Collaborate with global IT teams and external vendors
- Support the management and maintenance of IT equipment and infrastructure <...