Support Technician - Integrated Design Services

About the role

As a key member of the Integrated Design Services (IDS) team, the Support Technician plays a vital role in enabling the successful delivery of capital investment programmes across all regions. Reporting to the General Engineer, the role supports the coordination and execution of design activities, ensuring outputs are high-quality, compliant, and aligned with Northumbrian Water’s strategic objectives.

The Support Technician is responsible for maintaining the area delivery programme using MS Project, tracking resource utilisation, plan attainment, and value delivered. You will develop project task plans aligned with lifecycle stages, and coordinate time, resource, and cost allocations with team and project managers. You will provide regular performance data to support resource utilisation, expenditure forecasting, and delivery tracking.

The Support Technician will assist in the preparation and coordination of design documentation, includ...