Supporter Liaison Officer

Reporting to the Head of Fan Engagement, the role of Supporter Liaison Officer is a vital part of the Marketing and Supporter Relations teams at QPR. The role will provide a customer focused service within a fast paced and busy environment, ensuring a friendly helpful and knowledge service for the wider fanbase and vising supporters.

Key objectives of the role

• Encouraging open, respectful, and supportive engagement between QPR supporters and the club, helping to strengthen relationships, enhance mutual understanding, and promote positive experiences for both home and visiting fans.
• Supporter Communication: Serve as the primary, accessible and approachable point of contact for home and visiting supporters. Handle enquiries, feedback and matchday arrangements.
• EFL Club Liaison: Engage in regular contact with fellow Supporter Liaison officers at other Championship and EFL clubs throughout the season. Foster positive working relationships, sh...