Supporter Services Officer - Part Time

Deliver a first class proactive customer service on behalf of the WRU Group and act as the first point of contact for all stakeholders engaging with the WRU Group in relation to ticket sales and delivery. Providing supplementary service delivery for debenture enquiries, official members, stadium tours and all other customer and supporter enquiries including third party events.

Closing Date: 11th June 2026

Status: Part-Time (27.5 hours per week)

Salary: £19,714.34 per annum

The Person

• Experience of dealing with the public via email, in person and by phone
• Experience of using systems, Ticketmaster Sport XR and Salesforce is desirable
• Experience of working in a customer focussed retail environment, ideally within ticketing
• Proven experience of working within a first-class customer service function in a retail/ business environment
• Strong interpersonal skills and relationsh...