SVP, Client Services (Hedge Funds)

Our client is a leading global fund administrator supporting many of the world's largest hedge funds, private markets managers and alternative investment firms. With a strong global operating platform and a reputation for delivering complex fund solutions, they continue to invest in senior talent to support strategic client relationships across Asia. Key Responsibilities Serve as the senior relationship lead for a portfolio of hedge fund and alternative investment clients Manage and deepen relationships with C-suite stakeholders, founders, COOs, CFOs and operational decision-makers Act as the strategic bridge between clients and internal operational teams across fund accounting, operations and investor services Drive client satisfaction, retention and account growth through proactive engagement and problem resolution Oversee complex client escalations and develop action plans to improve service delivery outcomes Review client profitability, operational risks and service models while ba...