Switchboard Operator

Overview

Are you calm under pressure, confident on the phone, and great with people? We are looking for a dedicated and efficient Helpdesk/Switchboard Operator to join our fast-paced communications team. You’ll be the crucial first point of contact for internal and external callers and play a key role.

What You’ll Do

• Operate a computer-based Switchboard system
• Handle All calls and requests
• Monitor and respond to alarms, including fire, trauma, and security alerts
• Maintain clear and accurate records
• Support with clerical / admin duties
• Work independently responding confidently to emergencies

What You’ll Need

• Excellent communication and interpersonal skills
• Ability to stay composed in high-pressure situations
• Good computer literacy and organisation skills
• Willingness to work flexible hours, including nights and weekends
• Previous...