Switchboard Operator (Hiring Immediately)

Switchboard Operator

As a Switchboard Operator, your superior interpersonal and organizational skills, along with your dedication to customer service is vital to ensuring overall customer satisfaction.

Status: Full Time

Location: RGH

Department: Switchboard

Schedule: Mornings, Rotating weekends required

Attributes

• Two (2) years customer service experience, preferably in a fast pace environment setting
• Demonstrated compassion, empathy and customer service skills
• Strong verbal and written communication skills, including excellent diction and articulation
• Ability to multitask and work under rigorous pressure
• Proficient in use of computers; must be able to type a minimum of 35 wpm
• Bilingual preferred; able to pass a language proficiency assessment within 30 days of hire

Responsibilities

• Call Management. Answer incoming/outgoing/internal calls to...