Syscon Operator, Autonomous and Wireless Systems

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group. Job Description As a
Syscon Operation
, works in a 24/7 Network Operations Centre (NOC) to monitor, maintain, and support mission-critical network and system operations. The role is responsible for fault detection and resolution, configuration changes, system administration, performance tracking, and enforcing network security. It includes coordination with maintenance agencies, handling user queries, preparing reports, supporting major events, and managing end-user equipment. The operator provides Level 1 application support and escalates issues when necessary....