Systems Administrator

Purpose

To assist in managing the IT operations in maintaining, optimizing, and securing both business systems and IT infrastructure. This includes oversight of CRM and marketing tools, network management systems, GIS platforms, ticketing platforms, order fulfilment platforms and ERP systems, as well as Microsoft 365 administration, Azure resource management, BitLocker recovery, DNS, printer and hardware/software queries, equipment setup and issuing per SOPs, licensing, distribution groups, shared mailboxes, audit logs, and SharePoint. Ensure all systems and infrastructure meet business objectives, are up-to-date, secure, and uphold data integrity. Implement and manage access control, role management, and conduct regular audits to ensure compliance. Provide robust support to the business by executing routine administrative functions according to departmental SOPs and support processes, including resolving mail errors, spam/phishing blockers, and general M365 queries. Ef...