Systems Support Specialist

Summary This position is in the Clerk's Office and reports to the Information Technology (IT) Manager. The employee provides technical and end user support for Court applications and network diagnostics across multiple Court units. In addition, the employee performs research, makes recommendations, and performs maintenance and training on Audio/Video systems and services, Smart Phones and mobile computing. Responsibilities The work is performed in an office setting and may occur at divisional offices. Physical effort may be involved in moving, connecting, or troubleshooting heavy equipment and systems. Occasional travel inside and outside of the district is required. Duties may require working during non-business hours and/or being on call. Duties include, but are not limited to the following (a full list is available upon request): Provide end user support to onsite and remote workers for all applications supported and systems customized for local use. Oversee the day-to-day operation...