Team Administrator

Responsibilities

• The specialist Perinatal Mental Health service will provide consultation, advice, treatment and liaison for women with a moderate to severe mental disorder during pregnancy and up to a year after birth.
• The team will support the wider health and social care environment in raising awareness around perinatal mental health issues.
• The service provides mental health care for patients and provides care delivered on need rather than age or IQ, answers the telephone in a professional, helpful and courteous manner, taking accurate messages and ensuring timely distribution.
• All records are maintained efficiently and accurately and proactive monitoring of retention periods and Trust storage facilities is conducted.
• All queries and complaints are handled in a professional, helpful and confidential manner and within Trust guidelines, with responses managed pro‑actively.
• E‑mails are responded to in a timely manner, ci...