Team Assistant

The Role

The Team Assistant will provide administrative support to UK Loss Adjusting Team on the day to day running of the business. This role can be done on a hybrid basis in our London office and will need minimum 2-3 days a week in the office.

Key Responsibilities

• Urgent case creation and management, including the following tasks:
  • Open new cases, register them on our core systems (CTA’s internal Case Management and Accounting (CMA), Go-Trex, eCases) and support ongoing management.
  • Ensure case-related expenses and disbursements are entered onto CMA before invoices are processed; investigate and resolve discrepancies.
• Produce case-related MI as required.
• Liaise with billing and treasury team.
• Travel management – coordinate travel arrangements.
• Send out meeting communications and create documents (preparation/proof‑reading of reports, letters and general client communication...