Team Lead, BLR8-Inbound

At Amazon, we strive to be Earth’s most customer centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. This position is for IXD looking after both inbound and DA Department

Key job responsibilities
1. Daily Management of shift:
2. Administrative management of associates
3. Job allocation to associates
4. Monitoring and mentoring of associates on productivity, quality and safety.
5. Monitor status of counts and problem solve queues
6. Responsible for shift quality and associated action plans
7. Preparing and implementing trai...