Team lead: customer success

Language Requirements: English + an additional European language

Title: Team Lead: Customer Success

Department: Customer Success

Location: Lisbon

Permanent

Room Raccoon is a fast‑growing hospitality Saa S company building one powerful platform for independent hoteliers on an international scale. We help hotels run smarter, sell better, and stay in control, from bookings and payments to revenue and automation, all in one system.

We move fast, think independently, and build technology that gives hotels a real competitive edge. Our team is global, ambitious, and hands‑on. We value ownership, momentum, and people who want to make an impact while beating yesterday, together. If you like building meaningful software with smart people, you’ll fit right in.

We’re looking for a Team Lead for Customer Success to lead and coach a small, ambitious team of Customer Success Managers (CSMs) who suppo...